This is the FAQ for New Zealand

What is a WES reference number?
You will receive a WES reference number after you have completed the online application. To ensure timely processing of your report, please include your ref...
Tue, 10 Oct, 2023 at 9:57 AM
What should I do once I complete my WES application?
Once you have completed your WES application, you will need to review the required documents to complete your evaluation. Please follow the instructions car...
Tue, 10 Oct, 2023 at 9:59 AM
How can I pay for my verification report?
WES accepts payment by Visa, MasterCard, American Express, or Convera (formerly Western Union). You will receive detailed payment instructions after submitt...
Tue, 10 Oct, 2023 at 10:02 AM
How do I know if WES received my documents?
You can check the status of your documents in the "Account Timeline" section of My Account. Please allow up to ten business days for the delivery ...
Tue, 10 Oct, 2023 at 10:02 AM
How do I cancel my application and get a refund?
To cancel an application or file, please submit your request to us by using our contact us form. Note: Completed evaluations cannot be canceled and fees...
Tue, 10 Oct, 2023 at 10:03 AM
What are WES' terms and conditions and privacy policy?
WES Terms and Conditions describe our services and our policies and procedures. Our privacy policy can be viewed here.
Tue, 10 Oct, 2023 at 10:04 AM
Does WES return original documents?
No. WES does not require any original documents to process a credential evaluation report. Please do not submit original documents. Your required documents ...
Tue, 10 Oct, 2023 at 10:05 AM
What documents can I upload to WES?
You can only upload degree certificates and translations. Please refer to your list of required documents to confirm if you need to provide these documents....
Tue, 10 Oct, 2023 at 10:05 AM
Does WES offer translation services?
We do not offer translation services. However, we will accept translations from your academic institution, University Language Services, or any other certif...
Tue, 10 Oct, 2023 at 10:06 AM
What is NZQA?
New Zealand Qualification Authority (NZQA) is a the country's designated national education information centre and competent recognition authority. As a...
Tue, 10 Oct, 2023 at 10:08 AM